Privacy Policy

At CozyCorner, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.

Information we collect

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, and any details you share through our contact forms, booking forms, or order requests.

We may also collect certain non-personal information automatically when you visit our website, such as your browser type, device type, pages visited, and general website activity.

How we use your information

We use the information we collect to:

  • Respond to your messages and inquiries.

  • Process appointment bookings and custom order requests.

  • Communicate with you about your order or booking.

  • Prepare, package, and deliver your items.

  • Improve our website, products, and customer experience.

  • Send updates or other communication if you choose to receive them.

Sharing your information

We do not sell your personal information.

We may share your information only with trusted third-party services that help us run our business, such as:

  • Website hosting and platform services.

  • Payment processors.

  • Booking and scheduling tools.

  • Email or communication tools.

  • Shipping or delivery providers.

These third parties only receive the information they need to perform their services.

Cookies and tracking

Our website may use cookies or similar technologies to improve your browsing experience, remember preferences, and help us understand how visitors use the website. Cookies may also be used for analytics or other website features.

You can choose to disable cookies through your browser settings, but some parts of the website may not work properly if you do.

Data retention

We keep your personal information only for as long as necessary to provide our services, complete your order, meet legal or tax obligations, and maintain our business records.

Your rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Ask us to correct inaccurate information.

  • Ask us to delete your information.

  • Object to or restrict certain uses of your data.

If you would like to make a request regarding your information, please contact us using the details below.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hello.cozycorner@outlook.com